REFUND POLICY

Refund and Cancellation Policy At HF TECHNOLINK HOLDING SDN. BHD., we strive to provide the best service for our customers. Please read our refund policy carefully before making a purchase:

1. Plan Activation: Once a Unifi Mobile plan or SIM card is successfully registered and activated, all sales are considered final and non-refundable.

2. Defective SIM Cards: If you receive a defective or physically damaged SIM card, please contact us within [Masukkan jumlah hari, cth: 7 days] of receipt. We will assist you with a replacement at no additional charge.

3. Failed Registration/Port-in: If your payment was successful but the registration or port-in process (MNP) fails due to system errors on our end, you are entitled to a full refund. The refund will be processed back to your original payment method within [Cth: 7 to 14 working days].

4. Change of Mind: We do not offer refunds or exchanges for "change of mind" once the payment has been processed.